Terms of service
TERMS AND CONDITIONS
Welcome to INULAX. By accessing or using our website, placing an order, subscribing to our products, or purchasing any of our supplements, you agree to the terms and conditions outlined below.
Product Information and Availability
INULAX offers plant-based fiber supplements designed to support daily digestive wellness. Our products may contain ingredients such as inulin, psyllium husk, and beta-glucan oat fiber, depending on the specific formulation.
Product descriptions, ingredient information, packaging, available flavors, serving sizes, pricing, and promotional offers may be updated or modified without prior notice. Product availability is subject to inventory and order confirmation.
Orders, Payments, and Customer Responsibility
All orders are subject to acceptance, product availability, and payment verification. Customers are responsible for providing accurate billing information, shipping addresses, email addresses, and other details necessary to complete their purchases.
INULAX reserves the right to cancel or refuse orders involving inaccurate information, suspected fraud, unauthorized payment activity, or circumstances that prevent successful order fulfillment.
Prices, shipping charges, discounts, and applicable taxes will be displayed during checkout.
Subscriptions and Recurring Purchases
Certain INULAX products may be offered through subscription or recurring purchase arrangements. By selecting a subscription, you authorize INULAX to charge your selected payment method according to the pricing, delivery frequency, and billing terms presented at checkout.
Subscriptions may be canceled in accordance with the cancellation options provided through your account or by contacting customer support.
Canceling a subscription prevents future recurring orders but does not automatically cancel orders that have already been processed or shipped.
Shipping, Delivery, and Order Tracking
INULAX currently ships to eligible addresses within the United States. Delivery timelines may vary depending on the shipping destination, selected shipping method, carrier availability, and order processing requirements.
Estimated delivery dates are provided in good faith but are not guaranteed. INULAX is not responsible for delays caused by shipping carriers, incorrect delivery information, weather conditions, or other circumstances beyond our reasonable control.
Tracking information may be provided by email or text message once an order has shipped.
International shipping is not currently available.
Returns, Refunds, and Order Cancellations
Customers may contact INULAX within 30 days of receiving an order to report damaged products, missing items, incorrect shipments, delivery concerns, or dissatisfaction with a purchase.
Depending on the circumstances, INULAX may provide a replacement or process a refund in accordance with its published refund policy.
Refund requests based on product dissatisfaction may be subject to the 30% restocking fee identified in our current refund policy. Approved refunds are generally returned to the original payment method within seven business days.
Orders may be canceled before shipment by contacting customer support. Once an order has shipped, it is no longer eligible for cancellation.
Please review our complete Refund Policy for additional details.
Product Use and Health Information
INULAX products are intended to support daily fiber intake and general digestive wellness. Customers should follow the instructions provided on the product label and use the supplement as directed.
Information provided on our website is intended for general educational purposes and should not replace professional medical advice, diagnosis, or treatment.
Customers who are pregnant, nursing, taking medication, managing a medical condition, or experiencing ongoing digestive concerns should consult a qualified healthcare professional before using any supplement.
Parents or guardians should consult a pediatrician before giving any supplement to a child.
Individual experiences and results may vary.
Mobile Communications and SMS Notifications
By providing your phone number and consenting to receive text communications, you may receive messages from INULAX regarding order confirmations, shipping updates, customer service inquiries, subscription updates, or promotional offers.
Message frequency may vary. Message and data rates may apply.
You may opt out of promotional text messages by replying STOP or following the instructions provided in the message.
Intellectual Property and Website Use
All website content, including product descriptions, images, graphics, logos, written materials, educational resources, branding, and design elements, is the property of INULAX or its respective content owners unless otherwise stated.
You agree not to copy, reproduce, distribute, modify, or commercially use website content without prior authorization.
You also agree not to misuse the website, interfere with its operation, attempt unauthorized access, or use its content for unlawful purposes.
Third-Party Services and External Links
INULAX may use third-party service providers to support website operations, payment processing, subscription management, shipping, analytics, and customer communications.
Our website may also contain links to external websites or services. INULAX is not responsible for the content, availability, policies, or practices of third-party websites.
Governing Law and Policy Updates
These Terms and Conditions are governed by the laws of the State of Utah, United States, without regard to conflict-of-law principles.
INULAX reserves the right to update these Terms and Conditions periodically to reflect changes in business practices, product offerings, legal requirements, or operational needs.
Continued use of our website after updated terms are published indicates acceptance of those changes.
Contact Information
If you have questions about these Terms and Conditions, your order, a subscription, or our products, please contact:
INULAX
Email: Support@inulax.com
Address: 6 West Main Street, American Fork, UT 84003
Website: https://inulax.com/